NaN-tic

Suport

Support

Personalised attention, with a face and a name.

Our team is at your service: a group of experts with faces and names who speak your language and who work close by – not miles away. People who know your company and the way you work, and who have personally tested your ERP. A team that works for you, offering you the support you need, to resolve any doubt or incident that might arise in the daily use of your program in the most convenient way.

How do we resolve your doubts?

Your ERP user manual.

Your ERP user manual.

At NaN-tic we have worked on creating a user manual that will grow at the same pace as your ERP. A user-specific ERP manual that allows you to resolve any doubts independently and without the need to contact our Support Department.

Find out about the technology behind the manual

When you can’t figure things out with the user manual, our Support Department will be available to help you.

The Support Department responds.

The Support Department responds.

The highly qualified experts in our Support Department offer rapid, hands-on attention, and are dedicated to resolving your queries or incidents in the most efficient manner.

And when you need to go beyond the Support Department, we’ll put you in direct contact with the program’s creators.

The Development Team responds.

The Development Team responds.

At this level, our developers take responsibility for the issues behind your consultation and take care of dealing with them personally; let’s face it, there’s no one better. Being able to contact the experts who developed the program you use is a business advantage that guarantees the quality and efficiency of our services.

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